Hi, I’m Mandy K Yu

Principal Experience Designer & People Manager @Thoughworks, formerly @Wealthsimple

Experienced in UxR, TechEd, coaching, and 0-1 discovery, and embracing storytelling as a pillar of my work.

 

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Wealthsimple

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RBC

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Air Canada

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Meta

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Loblaw Digital

〰️ Wealthsimple 〰️ RBC 〰️ Air Canada 〰️ Meta 〰️ Loblaw Digital

 

WHAT DRIVES ME

I form partnerships with clients to navigate complex challenges – transforming insights into impactful solutions that drive business outcomes and foster meaningful organizational change.

With over 12 years of experience, I’ve helped startups and enterprise clients define, design, and deliver B2C and B2B experiences across industries such as finance, transportation, marketing, and telecommunications.

I’m invested in empowering and mentoring other designers, having served as a recurring lecturer and mentor in design communities and academic institutions like the University of Waterloo, DesignX, Conestoga College, York University, and HexagonUX.

  • Always asking the “why” to understand the context, limitations, and audience of any seemingly complex problem.

  • Placing emphasis on the growth and motivation of individuals to create better outcomes and solutions.

  • Unlocking new workflows and unblocking others while adapting to project needs, momentum, and challenges.

  • Embodying the learner mindset for continuous growth by investing in technical upskilling, coaching others, and leadership training.

OVER A DECADE OF INDUSTRY EXPERIENCE

10+ yrs Workshop Facilitation

Experience with facilitating co-creation, strategic planning, and instructional workshops tailored to meet the diverse needs of participants.

Public Speaking

Extensive experience in hosting a variety of panel discussions, engaging speaking engagements, and conducting live talks that foster meaningful conversations.

4+ Cohorts of Curriculum Authorship + Education

Lecture experience for over 4 cohorts of the UX Full-time intensive program at BrainStation, Vancouver campus, helping students transition into the tech sector.