Hi, I’m Mandy K Yu

Principal Experience Designer & People Manager @Thoughtworks, ex-Wealthsimple

Experienced in systems thinking, 0-1 discovery, UxR, TechEd, + coaching.

see my work
 

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Wealthsimple

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RBC

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Air Canada

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Meta

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Loblaw Digital

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EQ Bank

〰️ Wealthsimple 〰️ RBC 〰️ Air Canada 〰️ Meta 〰️ Loblaw Digital 〰️ EQ Bank

 

WHAT DRIVES ME

Strategic designer who ships. 12+ years turning ambiguous problems into scalable solutions that drive adoption, conversion, and revenue.

I’ve helped startups and enterprise clients define, design, and deliver B2C/B2B experiences across industries such as finance, aviation, transportation, marketing, and telecommunications.

I’m invested in empowering and mentoring other designers, having served as a recurring lecturer and mentor in design communities and academic institutions like the University of Waterloo, DesignX, Conestoga College, York University, and HexagonUX.

  • Relentlessly probing the “why” to uncover context, constraints, and audience behind every complex challenge.

  • Empowering individuals' growth and motivation to drive relevant and innovative outcomes that matter to them deeply.

  • Unlocking new workflows and clearing roadblocks, all while flexing with project demands, momentum, and challenges.

  • Embodying the learner mindset for continuous growth by investing in technical upskilling, coaching others, and leadership training.

OVER A DECADE OF INDUSTRY EXPERIENCE

10+ yrs Workshop Facilitation

Experience with facilitating co-creation, strategic planning, and instructional workshops tailored to meet the diverse needs of participants.

Public Speaking

Extensive experience in hosting a variety of panel discussions, engaging speaking engagements, and conducting live talks that foster meaningful conversations.

4+ Cohorts of Curriculum Authorship + Education

Lecture experience for over 4 cohorts of the UX Full-time intensive program at BrainStation, Vancouver campus, helping students transition into the tech sector.